Return Policy
As a multi-vendor marketplace, Shiveh connects you with various sellers, each with their own return policies. Here's what you need to know:
**General Return Policy:**
- Most items can be returned within 30 days of delivery
- Items must be unused and in original packaging
- Return policies may vary by seller and product category
**Seller-Specific Policies:**
- Each seller sets their own return window (typically 14-60 days)
- Some sellers offer free returns, others may charge return shipping
- Digital products, custom items, and perishables are usually non-returnable
**How to Check Return Policy:**
- Review the return policy on each product page
- Contact the seller directly for specific questions
- Check your order confirmation email for seller details