Support hours

**Shiveh Support Hours:**

**Live Chat Support:**

- **Monday - Sunday:** 24/7

- **Holidays:** Available

- **Response Time:** 2-3 minutes average

**Phone Support:**

- **Monday - Friday:** 9:00 AM - 9:00 PM EST

- **Saturday:** 10:00 AM - 6:00 PM EST

- **Sunday:** 12:00 PM - 6:00 PM EST

- **Holidays:** 10:00 AM - 4:00 PM EST

**Email Support:**

- **Monday - Sunday:** 24/7

- **Response Time:** Within 24 hours

- **Weekend Responses:** Within 48 hours

**Social Media Support:**

- **Monday - Friday:** 9:00 AM - 8:00 PM EST

- **Weekend:** 10:00 AM - 6:00 PM EST

- **Response Time:** Within 4 hours

**Holiday Schedule:**

- **New Year's Day:** Limited hours

- **Memorial Day:** Limited hours

- **Independence Day:** Limited hours

- **Labor Day:** Limited hours

- **Thanksgiving:** Closed

- **Christmas:** Closed

**International Support:**

- **Global Support:** Available in multiple time zones

- **Local Hours:** Based on your region

- **Language Support:** Multiple languages available